Department of Management

Sascha Steinmann

The Impact of Technology-Infused Barriers on the Evaluation of the Frontline Service Encounter

Research output: Contribution to book/anthology/report/proceedingArticle in proceedingsResearchpeer-review

  • Tobias Röding, University of Siegen, Germany
  • Gerhard Wagner, University of Siegen, Germany
  • Sascha Steinmann
  • Theresia Mennekes, University of Siegen, Germany
  • Hanna Schramm-Klein, University of Siegen, Germany
Original languageEnglish
Title of host publicationProceedings of the 2019 EAERCD Conference
Volume20
Place of publicationSaragossa
Publication year2019
Publication statusPublished - 2019

See relations at Aarhus University Citationformats

ID: 196013836