Department of Business Development and Technology

Rick Edgeman

Mission Critical: Six Sigma and Business Excellence for Information Technology

Research output: Contribution to book/anthology/report/proceedingBook chapterResearchpeer-review

  • Rick Edgeman
  • David Bigio, University of Maryland, College Park, United States
  • Thomas Ferleman, United States
Original languageEnglish
Title of host publicationWorld Class Applications of Six Sigma: Case Studies from Manufacturing and Service Industries
EditorsJiju Antony, Mohammed Zairi
Place of publicationOxford, UK
PublisherElsevier
Publication year2006
Publication statusPublished - 2006
Externally publishedYes

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