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Niels Christian M Nickelsen

Performing Task Integration: the dilemmas of relational coordination and knowledge sharing

Research output: Contribution to conferencePaperResearchpeer-review

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In the paper, we deal with how to organize work for cross-professional knowledge sharing. We do so inspired by relational coordination theory, which is affiliated with positive organizational scholarship. Relational coordination theory is constituted by a combination of relationships marked by shared goals and knowledge as well as mutual respect and frequent, timely, accurate and problem-solving ways of communication with the purpose of dealing with the tasks at hand in an integrated way. We introduce and discuss relational coordination theory through a case-study within public healthcare. Here cross-professional coordination of work was done by scheduled communication twice a day. When we proposed a way for further integration of tasks through an all-inclusive team organization, we were met with resistance. We use the study to discuss whether relational coordination theory is able to do away with differences regarding task definitions and working conditions as well as professional knowledge hierarchies and responsibilities for parts and wholes.
Original languageEnglish
Publication year2014
Number of pages15
Publication statusPublished - 2014
EventOrganizational Learning and Knowledge Capabilities Conference - BI, Oslo, Oslo, Norway
Duration: 22 Apr 201424 Apr 2014

Conference

ConferenceOrganizational Learning and Knowledge Capabilities Conference
LocationBI, Oslo
CountryNorway
CityOslo
Period22/04/201424/04/2014

    Research areas

  • Knowledge sharing, case study, relational coordination theory, Facilitering af videnprocesser

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