Ruby Dholakia, University of Rhode Island, United States
Centre for Organizational Renewal and Evolution (CORE)
Department of Management
In this keynote chapter, we provide an overview of the emerging global landscape of mobile communications and mobile commerce, circa 2005. We introduce the four core CLIP functionalities - communications (C), locatability (L), information (I) exchange, and payment (P) facilitation - on which m-commerce systems and services are based. We then explore the various requirements for creating successful mobile commerce portals, or m-portals, using the CLIP functionalities as well as ways for personalization, permission, and specification of service formats and content.