Research output per year
Research output per year
- 11 results
Search results
-
2023
Coalitions and Their Negative Consequences: An Examination in Service Failure-Recovery Situations
Roschk, H., Hosseinpour, M. & Breitsohl, J., Nov 2023, In: Journal of Service Research. 26, 4, p. 614-635 22 p.Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaper › Journal article › Research › peer-review
Open AccessFile10 Citations (Scopus)14 Downloads (Pure) -
Consumer-to-consumer conflicts and brand moderation strategies during COVID-19 service failures: a framework for international marketers
Dineva, D., Breitsohl, J., Roschk, H. & Hosseinpour, M., Dec 2023, In: International Marketing Review. 40, 5, p. 1112-1133 22 p.Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaper › Journal article › Research › peer-review
Open Access4 Citations (Scopus) -
2021
A Systematic Review of the Effects of Technologies on Customer Experience and Behavior in Physical Retailing
Hosseinpour, M., Steinmann, S., Roschk, H. & Tsalis, G., 25 May 2021.Research output: Contribution to conference › Conference abstract for conference › Research › peer-review
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Attracting Attention or Selling?! The Thematic Congruence of the Promotional Display with the Shelf Setting Influences Shoppers’ Attention and Buying Decisions
Steinmann, S., Hosseinpour, M., Mau, G. & Schweizer, M., 2021.Research output: Contribution to conference › Conference abstract for conference › Research › peer-review
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Supporting Complaint Management with Artificial Intelligence
Roschk, H., Hosseinpour, M. & Rezai, G., 2021, Künstliche Intelligenz im Dienstleistungsmanagement: Band 2 : Einsatzfelder. Akzeptanz. Kundeninteraktionen. Wiesbaden: Springer, p. 213-232Research output: Contribution to book/anthology/report/proceeding › Book chapter › Research
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Technologies in Physical Retailing: A Systematic Review of Their Effects on Customers
Hosseinpour, M., Steinmann, S., Roschk, H. & Tsalis, G., 2021.Research output: Contribution to conference › Conference abstract for conference › Research › peer-review
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The In-Store Location of Promotional Displays Alters Shoppers’ Attention and Buying Decisions
Steinmann, S., Hosseinpour, M., Mau, G. & Schweizer, M., 25 May 2021.Research output: Contribution to conference › Conference abstract for conference › Research › peer-review
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2020
A Systematic Analysis of The Effects of Mobile Phone Applications on Physical Activity
Hosseinpour, M., Terlutter, R. & Roschk, H., 2020, p. 1483. 1484 p.Research output: Contribution to conference › Conference abstract for conference › Research
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Pleasant Ambient Scents: A Meta-Analysis of Customer Responses and Situational Contingencies
Roschk, H. & Hosseinpour, M., Jan 2020, In: Journal of Marketing. 84, 1, p. 125-145 21 p.Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaper › Journal article › Research › peer-review
Open Access65 Citations (Scopus) -
2019
Urban Agriculture as Cooperative Service and Its Contribution to Food Security – Participants and Nonparticipants Perspective
Rezai, G., Jones, M. L., Saadé, R. G., Roschk, H. & Hosseinpour, M., 2019, Kooperative Dienstleistungen. Springer Gabler, p. 113-129Research output: Contribution to book/anthology/report/proceeding › Book chapter › Research › peer-review
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Your Personal Motivator is with You: A Systematic Review of Mobile Phone Applications Aiming at Increasing Physical Activity
Hosseinpour, M. & Terlutter, R., 29 May 2019, In: Sports Medicine. 49, 9, p. 1425-1447 23 p.Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaper › Review › Research › peer-review
Open Access55 Citations (Scopus)