Department of Management

Mette Strange Noesgaard

Work engagement in the public service context: The duality of job characteristics

Research output: Contribution to conferencePaperResearchpeer-review

Work engagement has increasingly captured the attention of researchers and practitioners due to its positive impact on employee level outcomes and overall organizational performance (e.g. Bakker and Bal, 2010, Hallberg and Schaufeli, 2006). Therefore, several studies have been conducted in various contexts although the vast majority focus on private organizations. Yet there are limitations in the understanding of work engagement in public sector context (Lavigna, 2011) and in particular knowledge of how PSM influence work engagement (Bakker, 2015). To address this gap, this qualitative study investigates the role of public service motivation (PSM) in relation to engagement and how it may be used to enhance engagement in a challenging public context characterized by high levels of emotional labor, control and increasing demands for efficiency.
Original languageEnglish
Publication year25 Aug 2016
Publication statusPublished - 25 Aug 2016
Event2016 EGPA Annual Conference - Universiteit Utrecht, Utrecht, Netherlands
Duration: 24 Aug 201626 Aug 2016


Conference2016 EGPA Annual Conference
LocationUniversiteit Utrecht
Internet address

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ID: 104831597