Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaper › Journal article › Research › peer-review
When Clock Time Governs Interaction : How Time Influences Health Professionals’ Intersectoral Collaboration. / Andersen, Anne Bendix; Beedholm, Kirsten; Kolbæk, Raymond; Frederiksen, Kirsten.
In: Qualitative Health Research, Vol. 28, No. 13, 01.11.2018, p. 2059-2070.Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaper › Journal article › Research › peer-review
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TY - JOUR
T1 - When Clock Time Governs Interaction
T2 - How Time Influences Health Professionals’ Intersectoral Collaboration
AU - Andersen, Anne Bendix
AU - Beedholm, Kirsten
AU - Kolbæk, Raymond
AU - Frederiksen, Kirsten
PY - 2018/11/1
Y1 - 2018/11/1
N2 - When setting up patient pathways that cross health care sectors, professionals in emergency units strive to fulfill system requirements by creating efficient patient pathways that comply with standards for length of stay. We conducted an ethnographic field study, focusing on health professionals’ collaboration, of 10 elderly patients with chronic illnesses, following them from discharge to their home or other places where they received health care services. We found that clock time not only governed the professionals’ ways of collaborating, but acceleration of patient pathways also became an overall goal in health care delivery. Professionals’ efforts to save time came to represent a “monetary value,” leading to speedier planning of patient pathways and consequent risks of disregarding important issues when treating and caring for elderly patients. We suggest that such issues are significant to the future planning and improvement of patient pathways that involve elderly citizens who are in need of intersectoral health care delivery.
AB - When setting up patient pathways that cross health care sectors, professionals in emergency units strive to fulfill system requirements by creating efficient patient pathways that comply with standards for length of stay. We conducted an ethnographic field study, focusing on health professionals’ collaboration, of 10 elderly patients with chronic illnesses, following them from discharge to their home or other places where they received health care services. We found that clock time not only governed the professionals’ ways of collaborating, but acceleration of patient pathways also became an overall goal in health care delivery. Professionals’ efforts to save time came to represent a “monetary value,” leading to speedier planning of patient pathways and consequent risks of disregarding important issues when treating and caring for elderly patients. We suggest that such issues are significant to the future planning and improvement of patient pathways that involve elderly citizens who are in need of intersectoral health care delivery.
KW - Ethnography
KW - Scandinavia
KW - chronic illness and disease
KW - culture of health care
KW - decision-making
KW - home care
KW - older people
KW - qualitative
KW - social constructionism
UR - http://www.scopus.com/inward/record.url?scp=85048891818&partnerID=8YFLogxK
U2 - 10.1177/1049732318779046
DO - 10.1177/1049732318779046
M3 - Journal article
C2 - 29890884
VL - 28
SP - 2059
EP - 2070
JO - Qualitative Health Research
JF - Qualitative Health Research
SN - 1049-7323
IS - 13
ER -