Karin Biering

Work-related threats and violence in human service sectors: The importance of the psycho-social work environment examined in a multilevel prospective study

Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

DOI

  • Lars Peter Sønderbo Andersen
  • Annie Hogh, Department of Psychology, University of Copenhagen, Copenhagen, Denmark.
  • ,
  • Karin Biering
  • Charlotte Ann Gadegaard, Institut for Klinisk Medicin - Arbejdsmedicinsk klinik, Herning

BACKGROUND: Threats and violence at work are major concerns for employees in many human service sectors. The prevention of work-related violence is a major challenge for employees and management.

OBJECTIVE: The purpose of this study was to identify prospective associations between psycho-social work environment and work-related threats and violence in four high risk human service sectors.

METHODS: Questionnaire data was collected from 3011 employees working at psychiatric wards, in the elder sector, in the Prison and Probation Service and at Special Schools. Associations between psycho-social work environment and work-related violence and threats were then studied using a one-year follow-up design and multilevel logistic regression analyses.

RESULTS: The analyses showed that quantitative demands, high emotional demands, low level of influence over own work-situation, low predictability, low rewards at work, low role clarity, many role conflicts, many work-family conflicts and low organizational justice had statistically significant associations with high levels of work-related threats. Furthermore, high emotional demands, low predictability, low role clarity, many role conflicts, many work-family conflicts, low supervisor quality and low support from nearest supervisor had statistically significant associations with high levels of work-related violence. Finally, across the four sectors both similar and different associations between psycho-social work environment and work-related violence and threats were found.

CONCLUSION: The results of the study underline the importance of including the psycho-social work environment as a supplement to existing violence prevention methods and interventions aimed at reducing work-related violence and threats.

Original languageEnglish
JournalWork: A Journal of Prevention, Assessment & Rehabilitation
Volume59
Issue1
Pages (from-to)141-154
Number of pages14
ISSN1051-9815
DOIs
Publication statusPublished - 2018

    Research areas

  • Journal Article

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