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Improving Quality in Business Process Outsourcing - Achie...
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Hongyan Jenny Li
Improving Quality in Business Process Outsourcing - Achieve Process and Service Quality with Technology
Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaper › Journal article › Communication
- Sebastian Burgarth, SAP, United States
- Joern Meissner, Lancaster University, United Kingdom
- Hongyan Li
- Department of Business Studies
Udgivelsesdato: 10. sep.
| Original language | English |
|---|---|
| Journal | SAP Insight |
| Pages (from-to) | 4-8 |
| Publication status | Published - 2008 |
- Business process outsourcing, Quality improvement, Information technology
Research areas
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ID: 32370209