Department of Business Development and Technology

Diego Pacheco

Investigando o uso da mineração de dados nos processos de gestão da qualidade total: Um estudo de caso na indústria

Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

  • Diego Augusto de Jesus Pacheco
  • Leonardo Machado, Integrated Colleges of Taquara
  • ,
  • Carlos Fernando Jung, Integrated Colleges of Taquara
  • ,
  • Carla Scwenberg Ten Caten, Universidade Federal do Rio Grande do Sul

This article investigates the possibilities of practical application of data mining in quality management of businesses. The research was conducted through the analysis of quality defects of a production system in a Brazilian industry where the axis of discussion took place from the identification of the association between non-conformities in production systems. Accordingly, the first objective was to apply the technique of data mining to identify associations between relationship quality defects. The second objective was to verify that data mining can be used as a tool for decision making processes in quality management and its implications in this context. The main results of the case study indicated that data mining provides unique advantages in quality management processes, especially by identifying associations not explicit in the traditional tools of quality. However, one of the main disadvantages identified in the search, resides in the high time of treatment and handling of the database used in the analysis.

Translated title of the contributionInvestigating the use of data mining in the process of total quality management: A case study in industry
Original languagePortuguese
JournalEspacios
Volume34
Issue6
Pages (from-to)15
Number of pages1
ISSN0798-1015
Publication statusPublished - 2013
Externally publishedYes

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