Alan Firth

Epiphanies and other aspects of the work of call-takers on a software helpline

Research output: Contribution to conferencePaperResearch

Standard

Epiphanies and other aspects of the work of call-takers on a software helpline. / Firth, Alan.

2001. 1-25 Paper presented at Dept. of Communication Research Seminar, Odense, Denmark.

Research output: Contribution to conferencePaperResearch

Harvard

Firth, A 2001, 'Epiphanies and other aspects of the work of call-takers on a software helpline', Paper presented at Dept. of Communication Research Seminar, Odense, Denmark, 30/03/2001 pp. 1-25.

APA

Firth, A. (2001). Epiphanies and other aspects of the work of call-takers on a software helpline. 1-25. Paper presented at Dept. of Communication Research Seminar, Odense, Denmark.

CBE

Firth A. 2001. Epiphanies and other aspects of the work of call-takers on a software helpline. Paper presented at Dept. of Communication Research Seminar, Odense, Denmark.

MLA

Firth, Alan Epiphanies and other aspects of the work of call-takers on a software helpline. Dept. of Communication Research Seminar, 30 Mar 2001, Odense, Denmark, Paper, 2001. 25 p.

Vancouver

Firth A. Epiphanies and other aspects of the work of call-takers on a software helpline. 2001. Paper presented at Dept. of Communication Research Seminar, Odense, Denmark.

Author

Firth, Alan. / Epiphanies and other aspects of the work of call-takers on a software helpline. Paper presented at Dept. of Communication Research Seminar, Odense, Denmark.25 p.

Bibtex

@conference{f600a19b9e3c4ca49858b1d68bfca1dc,
title = "Epiphanies and other aspects of the work of call-takers on a software helpline",
author = "Alan Firth",
year = "2001",
language = "English",
pages = "1--25",
note = "Dept. of Communication Research Seminar ; Conference date: 30-03-2001",

}

RIS

TY - CONF

T1 - Epiphanies and other aspects of the work of call-takers on a software helpline

AU - Firth, Alan

PY - 2001

Y1 - 2001

M3 - Paper

SP - 1

EP - 25

T2 - Dept. of Communication Research Seminar

Y2 - 30 March 2001

ER -