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Alan Firth

Calibrating for Competence in Calls for Technical Assistance

Research output: Contribution to book/anthology/report/proceedingBook chapterResearchpeer-review

  • Alan Firth
  • Carolyn Baker, Australia
  • Michael Emmison, Australia
Original languageEnglish
Title of host publicationCalling for Help: Language and Social Interaction in Telephone Helplines
EditorsAlan Firth, Carolyn Baker , Michael Emmison
Number of pages23
Place of publicationAmsterdam
PublisherJohn Benjamins
Publication year2005
Pages39-62
Publication statusPublished - 2005
Externally publishedYes

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