The rhetoric of communicating knowledge through the project website

Activity: Talk or presentation typesLecture and oral contribution

See relations at Aarhus University

Constance Elizabeth Kampf - Lecturer

  • Department of Language and Business Communication
Although the field of project management recognizes the need for project managers to communicate, (Mantell et al 2000, Maylor 2005, Smith & Umbrie 2005) the conceptual space for understanding the social action (Miller 1985) inherent in project management documentation practices lies in the domain of rhetoric.  This paper looks at the I35 W bridge reconstruction project in Minneapolis through web-based communication by the Minnesota Department of Transportation (MnDOT) about the project. The MnDOT bridge reconstruction website will be examined using a combination of 1). Weick's notion of sensemaking and 2). Kress and VanLeeuwan's notions of multimodal discourse.  These concepts are combined to examine the project website as a site for knowledge communication processes between MnDOT and the Twin Cities community about the bridge reconstruction project. Results lead to an understanding of the rhetorical processes operating via the project website as an element in the socio-technical design of the bridge.

Emneord: Project Management, trust building, knowledge communication
21 Jan 2009

Event (Conference)

TitleRhetoric in Society
Date21/01/200921/01/2009
CityLeiden
CountryNetherlands

    Keywords

  • Project Management, trust building, knowledge communication

ID: 216044