TY - JOUR
T1 - Through the eyes of the involved
T2 - the extent to which different types of influence shape public employed frontline professionals’ perception of involvement in organizational decision-making
AU - Østergaard-Nielsen, Mathias Rask
N1 - Publisher Copyright:
© 2024 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.
PY - 2025
Y1 - 2025
N2 - This article offers a theoretical model on how frontline professionals form their perception of being involved in organizational decision-making by balancing perceived benefits and transaction costs of increased influence. The model suggests that frontline professionals find consultation most beneficial for decisions that are distal from their daily work tasks and prefer joint decision-making for decisions that are proximal to their daily work tasks. Results from a survey experiment with more than 600 public employed junior physicians reveal that, regardless of the proximity of the organizational decision, they perceive consultation as the most beneficial form of influence in organizational decision-making.
AB - This article offers a theoretical model on how frontline professionals form their perception of being involved in organizational decision-making by balancing perceived benefits and transaction costs of increased influence. The model suggests that frontline professionals find consultation most beneficial for decisions that are distal from their daily work tasks and prefer joint decision-making for decisions that are proximal to their daily work tasks. Results from a survey experiment with more than 600 public employed junior physicians reveal that, regardless of the proximity of the organizational decision, they perceive consultation as the most beneficial form of influence in organizational decision-making.
KW - employee influence
KW - Employee involvement
KW - organizational decision-making
KW - survey experiment
UR - https://www.scopus.com/pages/publications/105001800506
U2 - 10.1080/14719037.2024.2386014
DO - 10.1080/14719037.2024.2386014
M3 - Journal article
SN - 1471-9037
VL - 27
SP - 893
EP - 914
JO - Public Management Review
JF - Public Management Review
IS - 3
ER -