TY - JOUR
T1 - The perception and use of generative AI for science-related information search: Insights from a cross-national study
AU - Greussing, Esther
AU - Guenther, Lars
AU - Baram-Tsabari, Ayelet
AU - Dabran-Zivan, Shakked
AU - Jonas, Evelyn
AU - Klein-Avraham, Inbal
AU - Taddicken, Monika
AU - Agergaard, Torben Esbo
AU - Beets, Becca
AU - Brossard, Dominique
AU - Chakraborty, Anwesha
AU - Fage-Butler, Antoinette
AU - Ju Huang, Chun
AU - Kankaria, Siddharth
AU - Lo, Yin-Yueh
AU - Nielsen, Kristian Hvidtfelt
AU - Riedlinger, Michelle
AU - Song, Hyunjin
PY - 2025/1/31
Y1 - 2025/1/31
N2 - Publicly accessible large language models like ChatGPT are emerging as novel information intermediaries, enabling easy access to a wide range of science-related information. This study presents survey data from seven countries (N = 4320) obtained in July and August 2023, focusing on the perception and use of GenAI for science-related information search. Despite the novelty of ChatGPT, a sizable proportion of respondents already reported using it to access science-related information. In addition, the study explores how these users perceive ChatGPT compared with traditional types of information intermediaries (e.g. Google Search), their knowledge of, and trust in GenAI, compared with nonusers as well as compared with those who use ChatGPT for other purposes. Overall, this study provides insights into the perception and use of GenAI at an early stage of adoption, advancing our understanding of how this emerging technology shapes public understanding of science issues as an information intermediary.
AB - Publicly accessible large language models like ChatGPT are emerging as novel information intermediaries, enabling easy access to a wide range of science-related information. This study presents survey data from seven countries (N = 4320) obtained in July and August 2023, focusing on the perception and use of GenAI for science-related information search. Despite the novelty of ChatGPT, a sizable proportion of respondents already reported using it to access science-related information. In addition, the study explores how these users perceive ChatGPT compared with traditional types of information intermediaries (e.g. Google Search), their knowledge of, and trust in GenAI, compared with nonusers as well as compared with those who use ChatGPT for other purposes. Overall, this study provides insights into the perception and use of GenAI at an early stage of adoption, advancing our understanding of how this emerging technology shapes public understanding of science issues as an information intermediary.
KW - artificial intelligence
KW - cross-national research
KW - information search
KW - survey
UR - http://www.scopus.com/inward/record.url?scp=85216755278&partnerID=8YFLogxK
U2 - 10.1177/09636625241308493
DO - 10.1177/09636625241308493
M3 - Journal article
C2 - 39891412
SN - 0963-6625
JO - Public Understanding of Science
JF - Public Understanding of Science
ER -