The Multi-Dimensional Hierarchical Structure of the Servitization Transformation

Bidragets oversatte titel: Den multi-dimensionelle hierarkiske struktur af Servitization transformationen

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Purpose: This paper is studying the hierarchical structure of the six servitization dimensions, in order to help the reader understand the potential relational maturity effects emerged among these.
Design/Methodology/Approach: This study is framed upon a theoretical reasoning of nine hypothetical relations among servitization dimensions. These postulated relations are investigated by a statistical partial least square analysis, based on 101 observations of Danish SME manufacturers.
Findings: Seven significant relations were identified which emphasise the coexistence of a multi-dimensional transformation. None of these relations were found to add a negative effect.
Originality/Value: As one of the first quantitative studies to investigate the coexistence of multiple servitization dimensions, this study leads to valuable insight and a set of new research avenues.
Bidragets oversatte titelDen multi-dimensionelle hierarkiske struktur af Servitization transformationen
TitelProceedings of the Spring Servitization Conference 2021 : Servitization: A Pathway Towards A Resilient, Productive and Sustainable Future
RedaktørerAli Bigdeli, Tim Baines, Mario Rapaccini, Marco Saccini, Federico Adrodegari
Antal sider9
ForlagAston Business School
Publikationsdatomaj 2021
ISBN (Elektronisk)978 1 85449 499 3
StatusUdgivet - maj 2021
BegivenhedSpring Servitization Conference 2021: Servitization: A Pathway Towards A Resilent, Productive and Sustainable Future - Aston Business School , Fully Virtuel, -
Varighed: 10 maj 202112 maj 2021


KonferenceSpring Servitization Conference 2021
LokationAston Business School
ByFully Virtuel


  • Servitization
  • Partial Least Squares
  • kvantitativ analyse
  • Modenhed


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