Systematic approach to competence development in written communication

Publikation: KonferencebidragKonferenceabstrakt til konferenceFormidling

Background Brief, targeted written communication is a strategic focus area to improve quality of the professional documentation and minimize paperwork to the benefit of the patients.
Purpose
To develop the competencies of physiotherapists and occupational therapists to write precise and useful texts within the established framework and demands to documentation in the electronic patient file.
Method
Between 23 May and 19 September 2016, 130 physiotherapists and occupational therapists at Aarhus University Hospital participated in a competence development project on written documentation. The project was based on recent knowledge on organisations and transfer of knowledge [1] and comprised four teaching sessions and subsequent workshops in 20 sub-groups. Initially, participants' need for developing knowledge, skills and attitudes was identified. Each participant worked with own practice before, during and after the teaching session. To promote transfer of knowledge, participant involvement was a central element.
An official national tool [2] was applied to systematically plan, execute and evaluate the project.
Moreover, the tool was applied to maintain competence development within targeted written documentation.
Result
The project has led to increased value and effect for the department, staff and
stakeholders by systematically describing purpose, planning and identification of new skills and attitudes among participants. The new approach means less use of abbreviations, less technical language and shorter texts. In particular, the benefit of writing a short conclusion was mentioned. The project increased focus on the target group and the needs of collaborators.
Perspectives
This project has contributed to identify how to use electronic patient files and shed light of
Bidragets oversatte titelSystematisk tilgang til kompetenceudvikling i skriftlig dokumentation
OriginalsprogEngelsk
Udgivelsesår2018
StatusUdgivet - 2018
BegivenhedFagkongres Danske fysioterapeuter 2018 - Odense Congress Center, Odense, Danmark
Varighed: 12 apr. 201814 apr. 2018
https://fysio.dk/fafo/fagkongres-2018

Konference

KonferenceFagkongres Danske fysioterapeuter 2018
LokationOdense Congress Center
LandDanmark
ByOdense
Periode12/04/201814/04/2018
Internetadresse

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