TY - JOUR
T1 - Quality work in higher education:
T2 - a multi-stakeholder study
AU - Bloch, Carter Walter
AU - Fuglsang, Simon
AU - Grøndal Glavind, Johanne
AU - Bendtsen, Anna-Kathrine
PY - 2023
Y1 - 2023
N2 - Quality in higher education has been at the top of the political agenda for years, motivating discussion of how to define quality and how standards and assessment can promote quality. However, the literature tends to overlook the processes and practices constituting ‘every-day’ quality. To improve quality, it is important to know how quality is perceived and enacted by the key stakeholders, namely the students, teachers, administrative staff and managers. Informed by the findings of a survey, this article aims to identify and compare the local practices of quality work at higher education institutions in Denmark. The analysis reveals that students, teachers and managers across sectors to a large extent share views on quality work highlighting practices that help develop students’ academic skills, the ability to apply these to practice and the continuous development of teaching practices. Some differences are however also apparent, for example, concerning employability orientation in higher education.
AB - Quality in higher education has been at the top of the political agenda for years, motivating discussion of how to define quality and how standards and assessment can promote quality. However, the literature tends to overlook the processes and practices constituting ‘every-day’ quality. To improve quality, it is important to know how quality is perceived and enacted by the key stakeholders, namely the students, teachers, administrative staff and managers. Informed by the findings of a survey, this article aims to identify and compare the local practices of quality work at higher education institutions in Denmark. The analysis reveals that students, teachers and managers across sectors to a large extent share views on quality work highlighting practices that help develop students’ academic skills, the ability to apply these to practice and the continuous development of teaching practices. Some differences are however also apparent, for example, concerning employability orientation in higher education.
KW - Quality
KW - delphi study
KW - higher education
KW - quality conceptualisation
KW - quality work
U2 - 10.1080/13538322.2022.2123267
DO - 10.1080/13538322.2022.2123267
M3 - Journal article
SN - 1353-8322
VL - 29
SP - 340
EP - 357
JO - Quality in Higher Education
JF - Quality in Higher Education
IS - 3
ER -