In this paper, we argue that by approaching the so-called
Smart City as a design challenge, and an interaction design
perspective, it is possible to both uncover existing challenges
in the interplay between people, technology and society,
as well as prototype possible futures. We present a case in
which we exposed data about the online communication
between the citizens and the municipality on a highly visible
media facade, while at the same time prototyped a tool
that enabled citizens to report ‘bugs’ within the city.