Bidragets oversatte titel | Modelling the relationship between customer satisfaction, customer loyalty and performance |
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Originalsprog | Engelsk |
Publikationsdato | 1997 |
Status | Udgivet - 1997 |
Begivenhed | International Symposium on Manufacturing Management, Auckland, New Zealand - Varighed: 16 nov. 1997 → 21 nov. 1997 |
Konference
Konference | International Symposium on Manufacturing Management, Auckland, New Zealand |
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Periode | 16/11/1997 → 21/11/1997 |
Emneord
- HHÅ forskning
- MAPP