Management innovation in complex products and systems: The case of integrated project teams

TY - JOUR

T1 - Management innovation in complex products and systems:

T2 - The case of integrated project teams

AU - Roehrich, Jens K.

AU - Davies, Andrew

AU - Frederiksen, Lars

AU - Sergeeeva, Natalya

PY - 2019/5

Y1 - 2019/5

N2 - This paper examines the process of a management innovation in complex products and systems (CoPS). Prior literature offers limited theoretical and empirical insights into how an inter-organizational relationship delivers CoPS by moving towards ‘integrated project teams’ over time. The research is based on an in-depth, longitudinal case study, drawing on 34 semi-structured interviews and secondary data from following a client-contractor relationship in the UK water industry over time. The study draws out the various management innovation development phases. It also provides detailed insights in the developments and benefits of setting up integrated project teams. The study contributes to extant literature and practice by linking previously separate research streams of organizational design and management innovation with the management of CoPS.

AB - This paper examines the process of a management innovation in complex products and systems (CoPS). Prior literature offers limited theoretical and empirical insights into how an inter-organizational relationship delivers CoPS by moving towards ‘integrated project teams’ over time. The research is based on an in-depth, longitudinal case study, drawing on 34 semi-structured interviews and secondary data from following a client-contractor relationship in the UK water industry over time. The study draws out the various management innovation development phases. It also provides detailed insights in the developments and benefits of setting up integrated project teams. The study contributes to extant literature and practice by linking previously separate research streams of organizational design and management innovation with the management of CoPS.

KW - Management innovation process

KW - Inter-organizational relationship

KW - Integrated project team

KW - Organizational structure

KW - CoPS

KW - Longitudinal case study

KW - BUSINESS MARKETS

KW - NETWORKS

KW - STRATEGIES

KW - DOMINANT-LOGIC

KW - COLLABORATION

KW - CO-INNOVATION

KW - CUSTOMER

KW - SERVICE

KW - OPERATIONS MANAGEMENT

KW - FIRM

UR - http://www.scopus.com/inward/record.url?scp=85055907895&partnerID=8YFLogxK

U2 - 10.1016/j.indmarman.2018.10.006

DO - 10.1016/j.indmarman.2018.10.006

M3 - Journal article

SN - 0019-8501

VL - 79

SP - 84

EP - 93

JO - Industrial Marketing Management

JF - Industrial Marketing Management

ER -