Learning to deliver service enhanced public infrastructure: balancing contractual and relational capabilities

TY - JOUR

T1 - Learning to deliver service enhanced public infrastructure

T2 - balancing contractual and relational capabilities

AU - Hartmann, Andreas

AU - Davies, Andrew

AU - Frederiksen, Lars

PY - 2010

Y1 - 2010

N2 - Public agencies in construction increasingly involve the private sector in the provision of various public goods and services. With the extension of private sector involvement, public agencies are confronted with the need to acquire new capabilities. The results of two comparative case studies from the UK and the Netherlands show that the level and focus of capability learning change over time. Public agencies follow different learning trajectories and need to address the dynamic character of the learning in order to successfully employ (a) contractual and (b) relational capabilities in their exchange relationships

AB - Public agencies in construction increasingly involve the private sector in the provision of various public goods and services. With the extension of private sector involvement, public agencies are confronted with the need to acquire new capabilities. The results of two comparative case studies from the UK and the Netherlands show that the level and focus of capability learning change over time. Public agencies follow different learning trajectories and need to address the dynamic character of the learning in order to successfully employ (a) contractual and (b) relational capabilities in their exchange relationships

U2 - 10.1080/01446193.2010.521942

DO - 10.1080/01446193.2010.521942

M3 - Journal article

SN - 0144-6193

VL - 28

SP - 1165

EP - 1175

JO - Construction Management and Economics

JF - Construction Management and Economics

IS - 11

ER -