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Increasing public debt collection with nudging: Results of two natural field experiments

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Dokumenter

  • Niels Holm Jensen
  • Lisbeth Fyhn Nielsen, Borgerservice, Århus Kommune, Danmark
  • Stephan Rasmussen, Borgerservice, Århus Kommune, Danmark
Using two natural field experiments, we tested whether nudging could contribute as a cost-free instrument to increase voluntary public debt collection. We manipulated standard reminder notices sent to two samples (N = 396 and N = 549) with public debt in a municipality in Denmark, a country with a high tax morale. Results from both studies showed that initial debt payment rates were significantly higher in intervention groups receiving a simplified, kind, and attractive reminder notice as compared to a control groups receiving a standard and complex reminder notice. The results suggest that nudging may contribute to public debt collection.
OriginalsprogEngelsk
TidsskriftScandinavian Journal of Public Administration
Vol/bind22
Nummer4
Sider (fra-til)45-64
Antal sider20
ISSN2001-7405
StatusUdgivet - 2018

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