Designing for Awareness in Interactions with Shared Systems: The DASS Framework

TY - JOUR

T1 - Designing for Awareness in Interactions with Shared Systems

T2 - The DASS Framework

AU - Niemantsverdriet, Karin

AU - van Essen, Harm

AU - Pakanen, Minna Anneli

AU - Eggen, Berry

PY - 2019/11/19

Y1 - 2019/11/19

N2 - Most systems that we use in everyday life are shared—because multiple people can interact or because an interaction by one person can affect other people. However, everyday Internet of Things systems are often designed for individual use. Prior research on collaboration technologies (Computer Supported Collaborative Work) has shown that to coordinate system sharing people require awareness of the social context, which interfaces can support by making salient information visible. Although literature exists on how to design for awareness, this can be fragmented and difficult to relate to other application domains. To introduce a broader audience of interaction designers to awareness, we aim to make the available design knowledge more gener- alizable and operational. With this aim, we construct the Designing for Awareness in Shared Systems frame- work that gives a structured and comprehensive overview of design considerations for awareness. The frame- work can stimulate reflection and inform decision-making when designing interactions with shared systems

AB - Most systems that we use in everyday life are shared—because multiple people can interact or because an interaction by one person can affect other people. However, everyday Internet of Things systems are often designed for individual use. Prior research on collaboration technologies (Computer Supported Collaborative Work) has shown that to coordinate system sharing people require awareness of the social context, which interfaces can support by making salient information visible. Although literature exists on how to design for awareness, this can be fragmented and difficult to relate to other application domains. To introduce a broader audience of interaction designers to awareness, we aim to make the available design knowledge more gener- alizable and operational. With this aim, we construct the Designing for Awareness in Shared Systems frame- work that gives a structured and comprehensive overview of design considerations for awareness. The frame- work can stimulate reflection and inform decision-making when designing interactions with shared systems

KW - Design for awareness

KW - shared use

KW - social translucence

KW - multi-user interaction

KW - interaction design

U2 - 10.1145/3338845

DO - 10.1145/3338845

M3 - Journal article

SN - 1073-0516

VL - 26

JO - ACM Transactions on Computer-Human Interaction

JF - ACM Transactions on Computer-Human Interaction

IS - 6

M1 - 36

ER -