Customer Satisfaction and Customer Loyalty in European Retailing

Bidragets oversatte titel: Customer Satisfaction and Customer Loyalty in European Retailing

Kai Kristensen, Hans Jørn Juhl, Peder Østergaard

Publikation: Bidrag til bog/antologi/rapport/proceedingKonferencebidrag i proceedingsForskning

Bidragets oversatte titelCustomer Satisfaction and Customer Loyalty in European Retailing
OriginalsprogEngelsk
TitelBusiness Excellence - What is to be done?
Antal sider9
ForlagStockholm School of Economics
Publikationsdato2001
Siders. 340-348
StatusUdgivet - 2001
Begivenhed6th World Congress for Total Quality Management, June -
Varighed: 18 dec. 2010 → …

Konference

Konference6th World Congress for Total Quality Management, June
Periode18/12/2010 → …

Citationsformater