Institut for Statskundskab

Crisis dynamics, leadership behavior, and employee outcomes in public organizations

Publikation: KonferencebidragPaperForskning

Examining how variations in crisis severity relate to public leaders’ and employees’ reactions in different phases of the COVID-19 crisis, this paper focuses on leadership behaviors and employee outcomes with relevance for citizen outcomes. We utilize panel data from surveys of employees in Danish police units, hospitals and assisted living facilities, while the crisis severity indicators (disease, citizen perceptions and government restrictions) are based on nationwide data and citizen surveys. When the crisis severity was high in the initial crisis phase, employees had higher public service motivation, user orientation and job satisfaction, and they experienced that their leader used more visionary transformational leadership. In the later phase, visionary transformational leadership was still perceived to be more prevalent, when the crisis was severe, while employees perceived less verbal transactional leadership and lower user orientation. Job satisfaction was still positively associated with the crisis severity. This implies that public leaders should be prepared to handle complex employee reactions when the next crisis happens.
OriginalsprogDansk
Udgivelsesår2021
StatusUdgivet - 2021
BegivenhedDanish Political Science Association: Annual Conference - Hotel Vejlefjord, Vejle, Danmark
Varighed: 28 okt. 202129 okt. 2021
https://dpsa.dk/

Konference

KonferenceDanish Political Science Association: Annual Conference
LokationHotel Vejlefjord
LandDanmark
ByVejle
Periode28/10/202129/10/2021
Internetadresse

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