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Contextualizing Conversational Strategies: Backchannel, Repair and Linguistics Alignment in Spontaneous and Task-Oriented Conversations

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Do people adjust their conversational strategies to the specific contextual demands of a given situation? Prior studies have yielded conflicting results, making it unclear how strategies vary with demands. We combine insights from qualitative and quantitative approaches in a within-participant experimental design involving two different contexts: spontaneously occurring conversations (SOC) and task-oriented conversations (TOC). We systematically assess backchanneling, other- initiated repair and linguistic alignment. We find that SOC exhibit a higher number of backchannels, a reduced and more generic repair format and higher rates of lexical and syntactic alignment. TOC are characterized by a high number of specific repairs and a lower rate of lexical and syntactic alignment. However, when alignment occurs, more linguistic forms are aligned. The findings show that conversational strategies adapt to contextual demands.
OriginalsprogEngelsk
TitelProceedings of the 41st Annual Conference of the Cognitive Science Society : Creativity + Cognition + Computation
RedaktørerAshok K. Goel, Collen M. Seifert, Christian Freksa
Antal sider7
UdgivelsesstedMontreal, QB
ForlagCognitive Science Society
Udgivelsesår2019
Sider261-267
StatusUdgivet - 2019
BegivenhedThe 41st Annual Meeting of the Cognitive Science Society - Montreal, Canada
Varighed: 24 jul. 201927 jul. 2019
Konferencens nummer: 41

Konference

KonferenceThe 41st Annual Meeting of the Cognitive Science Society
Nummer41
LandCanada
ByMontreal
Periode24/07/201927/07/2019

    Forskningsområder

  • Conversational dynamics, Common ground, Interactive alignment, Backchannels, Repair

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