Business Perspectives of Smart Interactive Packaging: Digital Transformation of Brand’s Consumer Engagement

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Abstract

This paper explores the enabling technologies of smart interactive packaging, where adding of IoT functionality to packaging in retailing is expected to promote innovation within consumer packaged goods. This paper identifies a range of technologies, especially printed electronics and near-field communication, available to brands to design digital capabilities that enhance retail consumers' engagement and experience. In this paper, the packaging is considered as an essential communication tool to enable business development and link brands with their consumers throughout the packaging. Plus, this paper proposes that the technology change and consumer behavior affect the firm's business logic, thus new digital capabilities define new BMs that result in novel value creation and delivery.

OriginalsprogEngelsk
TitelProceedings of the 8th International Conference on the Internet of Things, IoT 2018
Antal sider4
UdgivelsesstedSanta Barbara
ForlagAssociation for Computing Machinery
Publikationsdato15 okt. 2018
Sider1-4
Artikelnummera29
ISBN (Elektronisk)978-1-4503-6564-2
DOI
StatusUdgivet - 15 okt. 2018
BegivenhedInternational Conference on the Internet of Things - Center for Spatial Studies at the University of California, Santa Barbare, USA
Varighed: 15 okt. 201819 okt. 2018
Konferencens nummer: 8
http://iot-conference.org/

Konference

KonferenceInternational Conference on the Internet of Things
Nummer8
LokationCenter for Spatial Studies at the University of California
Land/OmrådeUSA
BySanta Barbare
Periode15/10/201819/10/2018
Internetadresse

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