Buffer and booster? Testing PSM’s role in job demands-resources theory

TY - JOUR

T1 - Buffer and booster? Testing PSM’s role in job demands-resources theory

AU - Jensen, Ulrich Thy

AU - Holten, Ann Louise

N1 - Publisher Copyright: © 2023 Informa UK Limited, trading as Taylor & Francis Group.

PY - 2025

Y1 - 2025

N2 - Public service motivation (PSM) is a resource that energizes individuals to do good for others and society. However, it is unclear when and how PSM is associated with performance: Does PSM work as a booster to amplify the positive role of job resources for work engagement and performance? Or does PSM help sustain high performance by buffering against experienced cynicism resulting from job demands or the absence of job resources? Using survey data from Denmark, we offer descriptive results suggesting that PSM mainly works to buffer against the detrimental effects of job demands on cynicism and of cynicism on performance.

AB - Public service motivation (PSM) is a resource that energizes individuals to do good for others and society. However, it is unclear when and how PSM is associated with performance: Does PSM work as a booster to amplify the positive role of job resources for work engagement and performance? Or does PSM help sustain high performance by buffering against experienced cynicism resulting from job demands or the absence of job resources? Using survey data from Denmark, we offer descriptive results suggesting that PSM mainly works to buffer against the detrimental effects of job demands on cynicism and of cynicism on performance.

KW - cynicism

KW - jobdemands-resources theory

KW - performance

KW - Public service motivation

KW - work engagement

UR - http://www.scopus.com/inward/record.url?scp=85168878885&partnerID=8YFLogxK

U2 - 10.1080/14719037.2023.2248128

DO - 10.1080/14719037.2023.2248128

M3 - Journal article

AN - SCOPUS:85168878885

SN - 1471-9037

VL - 27

SP - 317

EP - 339

JO - Public Management Review

JF - Public Management Review

IS - 1

ER -