A design-thinking approach to identifying needs in a Danish healthcare setting

TY - GEN

T1 - A design-thinking approach to identifying needs in a Danish healthcare setting

AU - Bretana, Neil Arvin Brillantes

AU - Utoft, Ea Høg

AU - Glud, Sys Zoffmann

PY - 2023

Y1 - 2023

N2 - The Danish healthcare system is often hailed as a pioneer in quality health services and initiatives. However, there are still gaps in this system despite an impressive effort by stakeholders. To address this, it is essential to identify and specify unmet needs in this space. The biodesign process of innovation is a well-documented multi-disciplinary approach used to identify unmet healthcare needs and produce sustainable solutions fit for society. Adopting this concept, the BioMedical Design Novo Nordisk Foundation Fellowship programme has been established in Denmark to create value for the Danish healthcare system. This program follows the process of needs-finding, needs screening, concept generation, concept screening, strategy development, and business planning. In this study, we report the application of the needs-finding step in action at a public hospital in regional Denmark over a 2-month period. A total of 57 observations were recorded, resulting to the identification of 109 needs in this setting. Future work should follow through the next steps in the biodesign process beginning with needs screening to prioritise areas requiring urgent action. This study advocates for an inclusive and interdisciplinary approach to improvement and innovation in the Danish healthcare system.

AB - The Danish healthcare system is often hailed as a pioneer in quality health services and initiatives. However, there are still gaps in this system despite an impressive effort by stakeholders. To address this, it is essential to identify and specify unmet needs in this space. The biodesign process of innovation is a well-documented multi-disciplinary approach used to identify unmet healthcare needs and produce sustainable solutions fit for society. Adopting this concept, the BioMedical Design Novo Nordisk Foundation Fellowship programme has been established in Denmark to create value for the Danish healthcare system. This program follows the process of needs-finding, needs screening, concept generation, concept screening, strategy development, and business planning. In this study, we report the application of the needs-finding step in action at a public hospital in regional Denmark over a 2-month period. A total of 57 observations were recorded, resulting to the identification of 109 needs in this setting. Future work should follow through the next steps in the biodesign process beginning with needs screening to prioritise areas requiring urgent action. This study advocates for an inclusive and interdisciplinary approach to improvement and innovation in the Danish healthcare system.

KW - Biomedical design

KW - Collaboration

KW - Design-Thinking

KW - Healthcare

KW - Innovation

UR - http://www.scopus.com/inward/record.url?scp=85164248984&partnerID=8YFLogxK

U2 - 10.1016/j.procs.2023.01.410

DO - 10.1016/j.procs.2023.01.410

M3 - Conference article

SN - 1877-0509

VL - 219

SP - 1265

EP - 1270

JO - Procedia Computer Science

JF - Procedia Computer Science

T2 - CENTERIS 2022 - International Conference on ENTERprise Information Systems

Y2 - 9 November 2022 through 11 November 2022

ER -