Institut for Forretningsudvikling og Teknologi

Malene Flensborg Damholdt

Employers’ and applicants’ fairness perceptions in job interviews: Using a teleoperated robot as a fair proxy

Publikation: Bidrag til tidsskrift/Konferencebidrag i tidsskrift /Bidrag til avisTidsskriftartikelForskningpeer review

This research examines the perceived fairness of two types of job interviews: robot-mediated and face-to-face interviews. The robot-mediated interview tests the concept of a fair proxy in the shape of a teleoperated social robot. In Study 1, a mini-public (n=53) revealed four factors that influence fairness perceptions of the robot-mediated interview and showed how HR professionals’ perception of fair personnel selection is influenced by moral pragmatism despite clear moral awareness of discriminative biases in interviews. In Study 2, an experimental survey (n=242) conducted at an unemployment center showed that the respondents perceived the robot-mediated interview as fairer than the face-to-face interview. Overall, the studies suggest that HR professionals and jobseekers exhibit diverging fairness perceptions and that the business case for the robot-mediated interview undermines its social case (i.e., reducing discrimination). The paper concludes by addressing key implications and avenues for future research.
OriginalsprogEngelsk
Artikelnummer121641
TidsskriftTechnological Forecasting and Social Change
Vol/bind179
ISSN0040-1625
DOI
StatusUdgivet - 2022

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