Institut for Virksomhedsledelse

Jesper Rosenberg Hansen

Work engagement in the public service context: The duality of job characteristics

Publikation: KonferencebidragPaperForskningpeer review

Work engagement has increasingly captured the attention of researchers and practitioners due to its positive impact on employee level outcomes and overall organizational performance (e.g. Bakker and Bal, 2010, Hallberg and Schaufeli, 2006). Therefore, several studies have been conducted in various contexts although the vast majority focus on private organizations. Yet there are limitations in the understanding of work engagement in public sector context (Lavigna, 2011) and in particular knowledge of how PSM influence work engagement (Bakker, 2015). To address this gap, this qualitative study investigates the role of public service motivation (PSM) in relation to engagement and how it may be used to enhance engagement in a challenging public context characterized by high levels of emotional labor, control and increasing demands for efficiency.
Udgivelsesår25 aug. 2016
StatusUdgivet - 25 aug. 2016
Begivenhed2016 EGPA Annual Conference - Universiteit Utrecht, Utrecht, Holland
Varighed: 24 aug. 201626 aug. 2016


Konference2016 EGPA Annual Conference
LokationUniversiteit Utrecht

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