Institut for Forretningsudvikling og Teknologi

Ismail Golgeci

Power-based behaviors between supply chain partners of diverse national and organizational cultures: The crucial role of boundary spanners’ cultural intelligence

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  • William H. Murphy, University of Saskatchewan
  • ,
  • Ismail Golgeci
  • David A. Johnston, York University
Purpose- This paper explains the effects of national and organizational cultures of boundary spanners on their choices of using three archetype power-based behaviors –dominance, egalitarian, and submissive– with supply chain partners. Improved outcomes for GSC partners are anticipated due to the ways that cultural intelligence affects these culturally guided decisions.
Design/methodology/approach- Drawing on multiple streams of literature and focusing on boundary spanners in global supply chains, we build a conceptual framework that highlights cultural antecedents of predispositions toward power-based behaviors and explains the moderating role of cultural intelligence of boundary spanners on behaviors performed.
Findings- We propose that boundary spanners’ national and organizational cultural values influence predispositions toward applying and accepting power-based behaviors. We also discuss how cultural intelligence moderates the relationship between culturally determined predispositions and power-based behaviors applied by partners. The cultural intelligence of boundary spanners is argued to have a pivotal role in making power-based decisions resulting in healthier cross-cultural buyer-supplier relationships.
Originality/value- Our paper is the first paper to advance an understanding of the cultural antecedents of boundary spanners’ power-based behaviors that are exercised and interpreted by partners in global supply chains. Furthermore, the potential role of cultural intelligence in inter-organizational power dynamics and power-based partner behaviors in supply chains has not previously been discussed.
TidsskriftJournal of Business and Industrial Marketing
Sider (fra-til)204-218
Antal sider15
StatusUdgivet - 2020

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