Institut for Statskundskab

Gert Tinggaard Svendsen

Control Is Good, But Trust Is Cheaper

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Trust or Control? Trust-Based Management and the Thriving Workplace

Lenin once said, “Trust is good, but control is better” – and many a modern manager seems to agree. One sees precious time and resources plowed into paper-pushing, form-filling, and the drafting of voluminous, hyper-detailed contracts, all to the end of tightening control. Control over employees, control over clients and customers, control over business processes and outcomes. But with what results? Does Lenin’s little management maxim work out well in practice? Or have managements overestimated and overemphasized control’s virtues, to the detriment of productivity, profits and even social progress?
OriginalsprogEngelsk
TidsskriftForbes
ISSN0015-6914
StatusUdgivet - 12 aug. 2014

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