Aarhus Universitets segl

Emely Blæhr

Observational study identifies non-attendance characteristics in two hospital outpatient clinics

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Observational study identifies non-attendance characteristics in two hospital outpatient clinics. / Blæhr, Emely; Søgaard, Rikke; Kristensen, Thomas et al.
I: Danish Medical Journal, Bind 63, Nr. 10, 01.10.2016, s. A5283.

Publikation: Bidrag til tidsskrift/Konferencebidrag i tidsskrift /Bidrag til avisTidsskriftartikelForskningpeer review

Harvard

Blæhr, E, Søgaard, R, Kristensen, T & Væggemose, U 2016, 'Observational study identifies non-attendance characteristics in two hospital outpatient clinics', Danish Medical Journal, bind 63, nr. 10, s. A5283.

APA

CBE

MLA

Vancouver

Blæhr E, Søgaard R, Kristensen T, Væggemose U. Observational study identifies non-attendance characteristics in two hospital outpatient clinics. Danish Medical Journal. 2016 okt. 1;63(10):A5283.

Author

Blæhr, Emely ; Søgaard, Rikke ; Kristensen, Thomas et al. / Observational study identifies non-attendance characteristics in two hospital outpatient clinics. I: Danish Medical Journal. 2016 ; Bind 63, Nr. 10. s. A5283.

Bibtex

@article{4bf58d94e5274ff9a5cfcfd17ec349f5,
title = "Observational study identifies non-attendance characteristics in two hospital outpatient clinics",
abstract = "INTRODUCTION:Non-attended hospital appointments are receiving increasing attention in times when rapid access and efficient service delivery at public hospitals are on the agenda. The aim of this study was to investigate the extent of non-attendance in a Danish outpatient setting and its association with user-level and provider-level characteristics.METHODS:The study was based on appointments scheduled from June 2013 to March 2015 at an orthopaedic and a radiologic outpatient clinic. Data on outcomes of cancellation on the part of the user or the provider, and non-attendance without giving notice were collected from administrative systems along with appointment characteristics. Logistic regression was used for statistical analysis.RESULTS:Of the 54,987 and 31,538 appointments scheduled at the two departments, 4,524 (8%) and 5,479 (17%) were cancelled and 2,905 (5%) and 1,249 (4%) were unattended without notice. The latter was significantly associated with male gender, younger age and longer time since referral. Other characteristics were identified as significant, but differed between departments.CONCLUSION:There seems to be a potential for a targeted effort aiming to reduce non-attendance and thereby to improve the efficiency of Danish outpatient services. Future studies should investigate the effect of initiatives such as nudging and fines targeting the appointments that have the highest non-attendance rates.FUNDING:Danish Regions, the Danish Ministry of Health and the Central Denmark Region funded the study.TRIAL REGISTRATION:not relevant.",
author = "Emely Bl{\ae}hr and Rikke S{\o}gaard and Thomas Kristensen and Ulla V{\ae}ggemose",
year = "2016",
month = oct,
day = "1",
language = "English",
volume = "63",
pages = "A5283",
journal = "Danish Medical Journal",
issn = "2245-1919",
publisher = "Den Almindelige Danske L{\ae}geforening",
number = "10",

}

RIS

TY - JOUR

T1 - Observational study identifies non-attendance characteristics in two hospital outpatient clinics

AU - Blæhr, Emely

AU - Søgaard, Rikke

AU - Kristensen, Thomas

AU - Væggemose, Ulla

PY - 2016/10/1

Y1 - 2016/10/1

N2 - INTRODUCTION:Non-attended hospital appointments are receiving increasing attention in times when rapid access and efficient service delivery at public hospitals are on the agenda. The aim of this study was to investigate the extent of non-attendance in a Danish outpatient setting and its association with user-level and provider-level characteristics.METHODS:The study was based on appointments scheduled from June 2013 to March 2015 at an orthopaedic and a radiologic outpatient clinic. Data on outcomes of cancellation on the part of the user or the provider, and non-attendance without giving notice were collected from administrative systems along with appointment characteristics. Logistic regression was used for statistical analysis.RESULTS:Of the 54,987 and 31,538 appointments scheduled at the two departments, 4,524 (8%) and 5,479 (17%) were cancelled and 2,905 (5%) and 1,249 (4%) were unattended without notice. The latter was significantly associated with male gender, younger age and longer time since referral. Other characteristics were identified as significant, but differed between departments.CONCLUSION:There seems to be a potential for a targeted effort aiming to reduce non-attendance and thereby to improve the efficiency of Danish outpatient services. Future studies should investigate the effect of initiatives such as nudging and fines targeting the appointments that have the highest non-attendance rates.FUNDING:Danish Regions, the Danish Ministry of Health and the Central Denmark Region funded the study.TRIAL REGISTRATION:not relevant.

AB - INTRODUCTION:Non-attended hospital appointments are receiving increasing attention in times when rapid access and efficient service delivery at public hospitals are on the agenda. The aim of this study was to investigate the extent of non-attendance in a Danish outpatient setting and its association with user-level and provider-level characteristics.METHODS:The study was based on appointments scheduled from June 2013 to March 2015 at an orthopaedic and a radiologic outpatient clinic. Data on outcomes of cancellation on the part of the user or the provider, and non-attendance without giving notice were collected from administrative systems along with appointment characteristics. Logistic regression was used for statistical analysis.RESULTS:Of the 54,987 and 31,538 appointments scheduled at the two departments, 4,524 (8%) and 5,479 (17%) were cancelled and 2,905 (5%) and 1,249 (4%) were unattended without notice. The latter was significantly associated with male gender, younger age and longer time since referral. Other characteristics were identified as significant, but differed between departments.CONCLUSION:There seems to be a potential for a targeted effort aiming to reduce non-attendance and thereby to improve the efficiency of Danish outpatient services. Future studies should investigate the effect of initiatives such as nudging and fines targeting the appointments that have the highest non-attendance rates.FUNDING:Danish Regions, the Danish Ministry of Health and the Central Denmark Region funded the study.TRIAL REGISTRATION:not relevant.

M3 - Journal article

VL - 63

SP - A5283

JO - Danish Medical Journal

JF - Danish Medical Journal

SN - 2245-1919

IS - 10

ER -