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MirrorBlender: Supporting Hybrid Meetings with a Malleable Video-conferencing System

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In hybrid meetings, multiple co-located participants communicate with remote participants through video. But video communication inhibits non-verbal cues, and this often causes remote participants to feel excluded. To address this issue, we built MirrorBlender: a What-You-See-Is-What-I-See video-conferencing system for blending, repositioning, and resizing mirrors. Mirrors here denote shared video feeds of people and screens. In a qualitative study of MirrorBlender with three hybrid meeting sessions, we found that the shared control of mirrors supported users in negotiating a blended interpersonal space. Moreover, it enabled diverse acts of inclusion of remote participants. In particular, remote participants brought attention to themselves by manipulating the position, scale, and translucency of their camera and screen feeds. Participants also embodied and leveraged their mirror images for deictic gestures and playful interactions. Based on these fndings, we discuss new opportunities for supporting video-mediated collaboration.

TitelCHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems : Making Waves, Combining Strengths
ForlagAssociation for Computing Machinery
Udgivelsesårmaj 2021
ISBN (Elektronisk)9781450380966
StatusUdgivet - maj 2021
Begivenhed2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths, CHI 2021 - Virtual, Online, Japan
Varighed: 8 maj 202113 maj 2021


Konference2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths, CHI 2021
ByVirtual, Online
SponsorACM Special Interest Group on Computer-Human Interaction (ACM SIGCHI)
SerietitelConference on Human Factors in Computing Systems - Proceedings

Bibliografisk note

Funding Information:
Jens Emil Grønbæk is supported by the Center for Computational Thinking and Design. Banu Saatçi’s work has been supported by Microsoft Research through its PhD Scholarship Programme in EMEA. Carla Griggio is supported by the Carlsberg Foundation. Special thanks to Sebastian Krog Knudsen for making the video. Furthermore, thanks to the participants for agreeing to take part in our user study in the midst of the COVID-19 pandemic.

Publisher Copyright:
© 2021 ACM.

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