Mental Models and Deliberate Manipulation of Data

Research output: Contribution to book/anthology/report/proceedingArticle in proceedings


    Thomas Koester, FORCE Technology, DenmarkJeanette Jakobsen, FORCE Technology, DenmarkJesper Ejdorf Brøsted, FORCE Technology, DenmarkKatrine Bach, Afdelingen for Kvindesygdomme, Aarhus Universitetshospital, Denmark
  • Olav Bjørn Petersen
  • Morten Kyng
  • Sarah Maria Rasch
Human factors risk analysis and usability tests in telemedicine contexts primarily seek to investigate how to reduce the likelihood of slips, lapses and mistakes. However, to ensure trustworthiness in e-health data, one must also be aware of more intentional patient actions which could potentially compromise patient safety and/or the integrity of the system. The pilot study in this paper set out to explore mental models and deliberate manipulation of data in a Danish telemedicine setting of home monitoring among pregnant women. Results show, that patients construct mental models of the telemedicine system, and that the patient can utilize such mental models in attempts to manipulate their data input to get a desired output from the telemedicine system.
Original languageEnglish
Title of host publicationProceedings of the International Symposium on Human Factors and Ergonomics in Health Care 2015
Number of pages8
Publication yearJun 2015
StatePublished - Jun 2015
EventHFES2015 International Annual Meeting - Los Angeles, United States
Duration: 26 Oct 201529 Oct 2015


ConferenceHFES2015 International Annual Meeting
LandUnited States
ByLos Angeles
SeriesProceedings of the International Symposium on Human Factors and Ergonomics in Health Care

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