Department of Business Development and Technology

Excellence models as complex management systems: An examination of the Shingo operational excellence model

Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal articleResearchpeer-review

Original languageEnglish
JournalBusiness Process Management Journal
Volume24
Issue number6
Pages (from-to)1321-1338
Number of pages18
ISSN1463-7154
DOIs
Publication statusPublished - 5 Nov 2018

    Research areas

  • Complex systems, Continuous improvement, Systems thinking

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ID: 140694788