Department of Management

Informal Evaluation and Institutionalization of Neoteric Technology Ideas: The Case of Two Danish Organizations

Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal article

    Frank Ulrich, Research Centre for Socio-Interactive Design, Shegaw Anagaw Mengiste, Institut for Statskundskab,
  • Sune Dueholm Müller
This article explores the complex process of how ideas evolve in organizations that are engaged in developing and using information technology (IT) based systems. We put forward a framework emphasizing the interconnection between creativity and institutionalization. We argue that ideas are embedded in existing institutionalized technologies within the organization and that emerging technologies introduce neoteric ideas to the organization. Furthermore, we argue that when attempting to introduce technology-based ideas, human actors will focus their attention on ideas embedded in existing institutionalized technologies during their informal evaluation and sensemaking of these ideas. Moreover, we suggest that conflicts between competing frames of reference during this evaluation may result in the rejection, adoption, or multiplication of new technology ideas. Drawing on Information Systems (IS) based theories of creativity, Scandinavian institutionalism, and empirical data from two Danish organizations, this article investigates the interplay between creativity, technology, and human sensemaking in the process of translating and transforming technology ideas into full-fledged technological innovations.
Original languageEnglish
Article number47
JournalCommunications of the Association for Information Systems (CAIS)
Pages (from-to)949 – 974
Number of pages25
StatePublished - Dec 2015

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