Emotional stakeholders as 'crisis communicators' in social media: The case of the Telenor customer complaints crisis

Research output: Contribution to journal/Conference contribution in journal/Contribution to newspaperJournal article

Original languageEnglish
JournalCorporate Communications
Volume21
Issue number3
Pages (from-to)289 - 308
Number of pages20
ISSN1356-3289
DOIs
StatePublished - 2016

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