Emotional stakeholders as 'crisis communicators' in social media: The case of the Telenor customer complaints crisis

Research output: Research - peer-reviewJournal article

DOI

  • Britt Foget Johansen
    Britt Foget JohansenDenmark
  • Winni Johansen
  • Nina M. Weckesser
    Nina M. WeckesserDenmark
Original languageEnglish
JournalCorporate Communications
Volume21
Issue number3
Pages (from-to)289 - 308
Number of pages20
ISSN1356-3289
DOIs
StatePublished - 2016

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