Mental Models and Deliberate Manipulation of Data

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  • Thomas Koester, FORCE Technology, Danmark
  • Jeanette Jakobsen, FORCE Technology, Danmark
  • Jesper Ejdorf Brøsted, FORCE Technology, Danmark
  • Katrine Bach, Afdelingen for Kvindesygdomme, Aarhus Universitetshospital, Danmark
  • Olav Bjørn Petersen
  • Morten Kyng
  • Sarah Maria Rasch
Human factors risk analysis and usability tests in telemedicine contexts primarily seek to investigate how to reduce the likelihood of slips, lapses and mistakes. However, to ensure trustworthiness in e-health data, one must also be aware of more intentional patient actions which could potentially compromise patient safety and/or the integrity of the system. The pilot study in this paper set out to explore mental models and deliberate manipulation of data in a Danish telemedicine setting of home monitoring among pregnant women. Results show, that patients construct mental models of the telemedicine system, and that the patient can utilize such mental models in attempts to manipulate their data input to get a desired output from the telemedicine system.
TitelProceedings of the International Symposium on Human Factors and Ergonomics in Health Care 2015
Antal sider8
Udgivelsesårjun. 2015
StatusUdgivet - jun. 2015
BegivenhedHFES2015 International Annual Meeting: Human Factors and Ergonomics Society - Los Angeles, USA
Varighed: 26 okt. 201529 okt. 2015


KonferenceHFES2015 International Annual Meeting
ByLos Angeles
SerietitelProceedings of the International Symposium on Human Factors and Ergonomics in Health Care

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